Wenger writes- It’s easy to think as a leader that your responsibility is the ‘front-page’ stuff-the content, the conversations, the things that are visible. But in fact it’s the back-stage work-keeping in touch, calling people, knowing people-that is so important to building a successful community. Back-stage work leads to front-page results.
This week I began round two of cycle two for my Action Research project. I sent twenty four e-mails to community members informing them that their vide interview had been selected to be featured in the community on the video carousel. I got seven replies back thanking me for the e-mail and that they were happy their video had been selected. Most of the replies expressed hope that others would learn from their experience.
Reflecting on sending these e-mails and the resulting interactions, I realize I was doing what Wenger calls “back-stage work . The interaction from the e-mails is helping build community. I am letting these members know their contributions are important . Even if these video receive a low selection rate during the cycle rate, I have helped build the community through interaction with these community members. This makes the community and the profession better. More to follow…….